Dji Care Refresh Agreement

If you own a DJI drone or any other DJI product, you`re probably aware of the DJI Care Refresh program. This program is an insurance policy that allows you to replace your drone or other product if it`s damaged or lost. But what is the DJI Care Refresh Agreement?

In simple terms, DJI Care Refresh Agreement is a legal document that outlines the terms and conditions of the DJI Care Refresh program. It`s a contract between you (the customer) and DJI (the company) that governs the use of the program and the replacement process.

The agreement includes details such as what is covered under the program, how to make a claim, and how the replacement process works. It also has information on the fees associated with the program and any restrictions on its use.

One of the most important aspects of the DJI Care Refresh Agreement is the coverage it provides. The program covers most forms of accidental damage, including collisions, water damage, and drop damage. However, it`s important to note that the program doesn`t cover intentional damage or lost drones.

The agreement also outlines the process of filing a claim. If your drone or product is damaged or lost, you`ll need to contact DJI support within a specified time frame to initiate the replacement process. You`ll need to provide proof of purchase and evidence of the damage or loss. Once your claim is approved, DJI will send you a replacement product.

The DJI Care Refresh Agreement also includes details on the fees associated with the program. The cost of the program varies depending on the product you own and the duration of the coverage. Typically, the program lasts for one year, but you can extend it for an additional year for an extra fee.

It`s also important to note that there are restrictions on the use of the program. For example, you can only use it for a limited number of incidents, and you can`t transfer the coverage to another person.

In summary, the DJI Care Refresh Agreement is a crucial document for anyone who owns a DJI product. It outlines the terms and conditions of the DJI Care Refresh program, including what is covered, how to make a claim, and the associated fees. By understanding the agreement, you can ensure that you`re getting the most out of your DJI Care Refresh coverage.